Shipping policy

At Her Gorgeous Crown, we are committed to making your shopping experience simple, convenient and transparent. Please read our shipping policy to understand how your order will be processed and delivered.

1. Order Processing

Orders are processed once payment has been received and confirmed. Processing times may vary depending on product availability and sourcing requirements.

If an item requires sourcing from our suppliers, we will communicate the expected processing timeframe before confirming your order.

2. Shipping and Delivery

We aim to deliver orders throughout South Africa using reliable courier services.

Delivery times depend on product availability, processing time and the courier service used. Estimated delivery timeframes will be communicated when your order is confirmed.

Once your order has been dispatched, tracking details will be provided where available.

3. Shipping Fees

Applicable shipping fees will be communicated before your order is finalised. Any delivery charges will be confirmed before payment.

4. Delivery Information

Customers are responsible for providing accurate delivery addresses, contact numbers and other required delivery details. Incorrect information may cause delays or failed deliveries.

5. Delays and Missing Orders

Although we work to ensure timely delivery, delays may occur due to courier operations, public holidays or circumstances beyond our control.

If your order is delayed or appears to be missing, please contact us so we can assist with the necessary follow-up.

6. Contact Us

For shipping enquiries or assistance with your order, please contact us using the contact details listed on our website.

Thank you for choosing Her Gorgeous Crown.

Your crown awaits.